Pavilion Car Sales FAQs

 Welcome to Pavilion Car Sales, your premier destination for top-quality used cars. Our head office is based in vibrant Brighton, UK with another branch in Crawley, West Sussex. We're thrilled that you're considering us for your automotive needs. If you have any questions, please peruse our frequently asked questions below. If the information you seek is elusive, don't hesitate to reach out to our dedicated and approachable team.

General Questions

  • Where is Pavilion Car Sales located? Pavilion Car Sales' head office is conveniently situated at Newport St, BN2 3HL, right in the heart of sunny Brighton. We have a second Used Car Dealership located in Crawley, West Sussex, RH10 1DZ. For detailed directions, check out our Contact Us page.
  • What types of cars do you sell? Our diverse inventory boasts a spectrum of used vehicles, ranging from reliable family cars to sleek SUVs and fuel-efficient hatchbacks. Whether you prefer petrol, hybrid, electric, or diesel, we cater to a variety of preferences and budgets.
  • Do you offer financing options? Certainly! We provide flexible financing options tailored to your budget. Our experienced finance team is ready to assist you in securing the best financing solution. Dive into the details on our Financing page.
  • Are your cars inspected and certified? Absolutely. Each vehicle undergoes a rigorous inspection process to meet our stringent quality standards. Additionally, we welcome third-party inspections through the AA or any mechanic of your choice.

Buying Process

  • How can I browse your current inventory? Explore our constantly updated inventory on our Used Cars for Sale page. Utilize our intuitive filters to narrow down your search and find the perfect match for your needs. Most cars feature 50+ detailed images and a captivating 4K movie for you to delve into.
  • Can I schedule a test drive? Absolutely! Reach out to us at 07442 120021 or shoot us an email at [email protected] to book a test drive at a time that suits you.
  • What documents do I need for purchasing a car? To streamline the process, make sure to bring a valid driver's license and a valid method of payment. Our knowledgeable sales team will guide you through the specifics.
  • Once I have selected a used car, how quickly can I drive away? We've streamlined the buying process for your convenience. Depending on the car you choose, some adverts state ‘READY TO GO,’ indicating these cars are ready to drive away the same day. Others may require MOT or servicing, and we typically estimate a 1-3 day preparation period.

  • What do I do about insurance or road tax? Our friendly sales team will be delighted to help set up your road tax and offer 5-day drive-away insurance on most cars. Simply request assistance upon collection.

After-Sales Support

  • Do you offer warranties? Absolutely. All our vehicles come with a standard 3 MONTHS ENGINE AND GEARBOX warranty. For added peace of mind, we also offer an AA WARRANTY that can be used nationwide and for up to 3 years on most used vehicles.
  • What if I encounter problems after purchasing a car? Our dedicated team is here to assist you. Reach out to us with any concerns, and we'll work promptly to address and resolve them.


  • How do I apply for finance? Applying for finance is a breeze! Visit our website, select the car you're interested in, scroll to the bottom of the page to the finance calculator, enter the deposit amount and term length, click the APPLY button, and fill in the form. Alternatively, make an appointment to come in, and we'll be happy to assist you in person.

Additional Information

  • What sets Pavilion Car Sales apart from other dealerships? Pavilion Car Sales takes pride in our commitment to exceeding your expectations every step of the way—transparency, fair pricing, and exceptional customer service. Our team is dedicated to making your car-buying experience enjoyable and stress-free.
  • Can I request a vehicle history report for a car I'm interested in? Absolutely. We understand the importance of transparency. Request a free detailed vehicle history report for any car in our inventory to gain insight into its past ownership, accidents, and maintenance.
  • Do you accept trade-ins? Yes, indeed. If you have a vehicle to trade in, our team can provide a fair appraisal. Learn more about our trade-in process on our Trade-In page. We can pay you the same day and take care of all the paperwork too!
  • Are there any hidden fees or additional costs? Not at Pavilion Car Sales. We believe in transparent pricing. No hidden fees, and our team will clearly communicate any additional costs associated with your purchase.
  • Do you offer home delivery or transportation services? For added convenience, we provide delivery services or can assist with transportation arrangements. Inquire about the options available for your location.
  • How often is the inventory updated? Our inventory is regularly updated to reflect the latest additions and availability. Check our website frequently or contact us for the most up-to-date information.
  • Do you offer any promotions or discounts? Stay informed about our latest promotions and discounts by visiting our Google Business Page.

For further inquiries or assistance, please feel free to contact us:

  • Phone: 07442 1200 21
  • Email: [email protected]

Thank you for considering Pavilion Car Sales for your automotive needs!

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