Terms and Conditions

Introduction: These terms and conditions ("Terms") govern your interactions with Pavillion Car Sales Ltd ("Company") concerning vehicle purchases, test drives, and related services. By visiting our premises, arranging a visit, or purchasing a vehicle, you agree to be bound by these Terms, without limitation or qualification. These Terms do not affect your statutory consumer rights.

1. Test Drives: 

1.1. All test drives must be scheduled in advance. 

1.2. A valid UK driving license is mandatory. 

1.3. Test drives are restricted to individuals aged 21 and above. 

1.4. Solo test drives are not permitted.

2. Vehicle Collection and Viewing: 

2.1. Vehicles are not available for instant collection unless explicitly stated in writing. 

2.2. Adequate preparation time is necessary before collection or viewing.

3. Appointments: 

3.1. All appointments must be confirmed on the day (Monday-Saturday) via call or email. 

3.2. The Company is closed on Sundays.

4. Payment: 

4.1. Credit cards are not accepted under any circumstances. 

4.2. Debit cards are accepted for payments up to £500; amounts beyond this require payment via bank transfer or cash. 

4.3. All payments must be cleared in our bank account before releasing any paperwork or vehicles.

5. Reservations and Deposits: 

5.1. A non-refundable deposit is required to reserve a vehicle. 

5.2. Reservations operate on a first-come, first-served basis.

6. Price Changes: 

6.1. The Company reserves the right to change the final price of any vehicle. 

6.2. Prices may be altered without notice unless a deposit has been placed.

7. Appointment Cancellations: 

7.1. The Company reserves the right to cancel any appointments with prior notification.

8. Delivery: 

8.1. Free delivery on vehicles over £10,000 within 25 miles of our main Brighton site

8.2. Delivery services are provided by a third party with separate fees. 

8.3. The right to reject a vehicle on delivery is retained.

9. Distance Viewing: 

9.1. Virtual video viewing is recommended for customers traveling from a distance.

10. Extended Warranty: 

10.1. Various warranty options are available. 

10.2. Basic warranty details, covering Engine & Gearbox, are provided on collection.

11. Test Drives by Appointment Only: 

11.1. Test drives are conducted strictly on an appointment-only basis.

12. Service History: 

12.1. Service history details are provided on the website and on collection. 

12.2. Customer responsibility for vehicle maintenance post-collection.

13. Ownership Responsibilities: 

13.1. Registered keepers are responsible for taxation, insurance, activating their free AA breakdown cover, and legal compliance. 

13.2. Assistance is available for advice on these matters.

14. Tire/Part Replacement: 

14.1. Used/part-worn tires/parts may be used unless agreed otherwise in writing.

15. MOT Coverage: 

15.1. Advisories are not covered on vehicles under £10,000. 

15.2. Major MOT items are covered; failure results in a full refund and sale cancellation.

16. Accuracy of Advertisements: 

16.1. Confirm all details with a salesperson, as adverts may be subject to change.

16. Part Exchange / Purchasing Cars: 
16.1 Kindly be advised that owing to fluctuating market conditions, varying demand, adjustments in our stock portfolio, and other pertinent factors, we cannot guarantee or reserve a part exchange or purchase offer without the payment or acknowledgment of a deposit by either party, along with a mutually agreed-upon price documented in writing. The ultimate price tendered is subject to alteration based on the prevailing market conditions at the time of assessment. The definitive price is determined only subsequent to a comprehensive inspection of the vehicle.

17. Location: 

17.1 Confirm the location of viewing and/or collection with a salesperson before visiting, as we operate from 2 different sites. Our main Site is located in Brighton with a secondary site in Crawley.

Company Information:

  • Name: Pavillion Car Sales Ltd
  • Incorporated on: 17 April 2012
  • Company Number: 08034612